Picked up a rental car from Avis and returned it on time, but I’ve been billed extra for “undisclosed fees” that don’t match the rental agreement. I used their customer support form to flag this, yet no email acknowledgment appeared. Has anyone contested mysterious billing from Avis and eventually gotten the fees reversed? Curious what prompted their team to correct it.

This week I noticed a questionable post-rental charge. I then called https://avis.pissedconsumer.com/customer-service.html after completing the online form, and during the call, shared my reservation number, return date, and amount billed so far. That information helped the agent locate the exact rental and flag the unauthorized fees immediately. They confirmed an internal audit would occur and removed the charges while I was still on the line. Charging disputes turned around quickly by combining phone contact and detailed billing references—word-of-mouth suggests this combination prompts fast corrections.