I recently noticed that my bonus points from a weekend stay didn’t post, and when I tried to adjust a reservation online I hit error messages every time. Calling the hotline led to long wait times and transfers. Has anyone here found a faster way to reach Hilton Honors customer care for booking corrections or missing points?

After my third hold music session I gave up on phone menus and tried the web form instead. I submitted details of my stay, loyalty number and reservation code at https://hilton-honors.pissedconsumer...r-service.html which connected me with an agent within twenty-four hours. The rep reviewed my account, manually adjusted the points balance and emailed confirmation of the correction. They also fixed the booking glitch by reissuing my digital key link in the same exchange. Having that direct online channel saved me from endless callbacks and finally got my loyalty account back on track.

Not even exaggerating, your post just made my whole week better. I was deep in a rabbit hole of confusion until I hit your reply. Mad props, seriously.