Quote:
Originally posted by urgeok
when i was doing that job it was the 1st thing i ever asked .. did you change anything ?
they always say no ... and you'd get there and see that about 5 things were changed - any one of them crucial ...
and they'd say .. i didn think that would matter ..
yeah .. you didnt think ...period
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Correctamundo there.
"I cant log in."
"have you recieved any notices to change your password recently?"
"...................................No....."
"Well, your account isnt locked out.... "
"I DID change my password though.."
"Did you change your password to a strong password? that policy has been put into effect."
"Yes"
"What did you change it to? i can change it to that on the server and we can test it again"
"larryb"
"are any of those letters capital?"
"No"
"Any numbers?"
"No"
"Well, it wouldnt have let you change your password to that. it needs to have a combination of three of the following categories:
Uppercase Letters
Lowercase Letters
Numbers
and/or special characters like a ! or *"
"Okay, try l-a-r-r-y-1"
You need one more character from another category"
"L-a-r-r-y"
".............."
"i just tried changing it to that and it didnt work."
"I wouldnt imagine it would. I just changed it to L-a-r-r-y-1"
"Okay... thats complicated. i'll write it on a post-it, and put it on my laptop. Thanks!"
*click*
:rolleyes: (I hate tech support......)