Quote:
Originally Posted by _____V_____
Do any people get a refund just in case they get a damaged item packaged to them by mistake? Or is it replaced?
Maybe in most cases, people would simply want a refund. Do they do it?
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As far as I know, they get whichever they request. I'm almost positive Amazon encourages replacement items instead, but will give a refund if requested. As far as damaged items go, there are some things some might consider damaged but others wouldn't. For instance, if something is packaged in a "throw away box" then the product might be sent even if the box is a little beat up. I've never really ran into it, but I imagine for stuff like PC games, which the original boxes are considered "throw away" could cause potential problems.